ABM Platform Data reports not populating data

Incident Report for Demandbase

Resolved

The issue is now confirmed resolved as of 12/12/2017 @ 9PM PDT

Posted Dec 13, 2017 - 11:18 PST

Update

While data is appearing in the ABM platform, the system continues to process the data. Until the process is complete, you may see inconsistencies in the platform data. We expect the complete data set to finish processing by early tomorrow morning. We apologize for any inconvenience this has caused.

Posted Dec 12, 2017 - 12:56 PST

Monitoring

The issue has been identified and data is now appearing in the ABM Platform. We are verifying and monitoring the system health at this time.

Posted Dec 12, 2017 - 09:45 PST

Investigating

We are currently investigating reports of the ABM Platform not displaying website traffic data.

Posted Dec 12, 2017 - 08:04 PST