Demandbase Status

DB1 data delayed

Update - The system is on track to fully catch up by ~5PM Pacific. Tenant data such as yesterday's site analytics and CRM/MAS updates should surface in the next few hours.
May 15, 2026 - 10:54 PDT

Identified - The overnight data refresh is behind schedule. We have fixed the issue and are working on getting caught up. The most recent data is from May 13th.
May 15, 2026 - 09:11 PDT

Demandbase API Operational

Demandbase Platform Degraded Performance

Demandbase for Salesforce Operational

Dynamic Audiences Operational

Site Analytics Data Pipeline Operational

Demandbase for Sales Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 15, 2026

Unresolved incident: DB1 data delayed.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

DB1 data delayed

Resolved - DB1 data is up to date.
May 9, 16:15 PDT

Update - We are continuing to work on refreshing DB1 with the latest data.
May 9, 07:07 PDT

Monitoring - We have recovered from the errors we were experiencing previously. We are working on getting the data caught up.
May 8, 14:45 PDT

Update - We are continuing to work on a fix for this issue.
May 8, 14:44 PDT

Identified - We are recovering our infrastructure in a new availability zone while we wait for Amazon to recover the failed availability zone
May 8, 12:45 PDT

Update - We are continuing work on this issue. It is also impacting DB1 for Marketing in addition to Sales. Ads data visibility is also affected.
May 8, 09:28 PDT

Update - Team is working on a few mitigation strategies
May 8, 07:27 PDT

Investigating - We are currently experiencing issues with DB1 for Sales, Chrome extension and ULB due to underlying AWS issues.
May 8, 06:51 PDT

May 8, 2026

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.